Privacy Policy

1. Introduction​

Welcome to ​Paw Warm Me​ (the “Website”). This policy describes how ​Yiwu Juyue Trading Company​ (“we,” “us,” or “our”), a company registered in China with its principal office at:

Building 2, Poly Zilinxiangyuan, Hailong Street, Liwan District, Guangzhou City, Guangdong Province, China 510370,
collects, uses, and protects your personal data globally. By using our Website, you consent to the practices described herein. For questions, contact us via:

​2. Information We Collect​

​2.1 Automatically Collected Data​
  • ​Technical Information:​​ IP address, browser type, device identifiers, and usage patterns (e.g., pages visited, session duration) via cookies and server logs .
  • ​Location Data:​​ Country/region derived from IP address for geotargeting and legal compliance .
​2.2 User-Provided Information​
  • ​Contact Forms & Chat:​​ Names, email addresses, messages, and uploaded images/text when you submit inquiries or interact with support .
  • ​Order Details:​​ Shipping addresses and payment data (processed securely by third-party gateways like Stripe/PayPal) .

​3. Purpose of Data Collection​

We use your data exclusively for:

  • ​Service Delivery:​​ Processing orders, delivering pet care products, and providing customer support .
  • ​User Experience Optimization:​​ Analyzing traffic patterns to improve website functionality and service quality .
  • ​Marketing Communications:​​ Notifying about promotions or contests (with opt-out options) .
  • ​Legal Compliance:​​ Meeting tax obligations, fraud prevention, and data protection laws .

​4. Data Sharing & Third Parties​

We may share data under strict conditions:

  • ​Payment Processors:​​ Stripe, PayPal (for transaction completion only) .
  • ​Shipping Partners:​​ DHL, FedEx (to deliver orders globally) .
  • ​Analytics Providers:​​ Google Analytics (anonymized data only) .
  • ​Legal Authorities:​​ When required by law (e.g., court orders, tax audits) .

​We never sell personal data​ to advertisers or data brokers 

​5. International Data Transfers​

As a global business:

  • Data may be transferred outside your home country (e.g., Chinese servers for order processing) .
  • Safeguards include ​Standard Contractual Clauses (SCCs)​​ and encryption to comply with GDPR/CCPA .

​6. User Rights​

You have the right to:

  • ​Access/Correct:​​ Request copies of your data or update inaccuracies .
  • ​Delete:​​ Ask for erasure of non-essential data (e.g., unused contact form entries) .
  • ​Object:​​ Opt out of marketing communications or data processing .
  • ​Portability:​​ Receive your data in a machine-readable format .
    To exercise these rights, contact us via Section 1.

​7. Data Security & Retention​

​7.1 Security Measures​
  • ​Encryption:​​ SSL/TLS for data transmission and storage .
  • ​Access Controls:​​ Strict internal protocols limiting data access to authorized personnel .
  • ​Audits:​​ Regular security assessments to prevent unauthorized access .
​7.2 Retention Periods​
  • ​Order Records:​​ Retained for 7 years (tax compliance) .
  • ​Contact Form Entries:​​ Deleted after 2 years of inactivity .
  • ​Analytics Data:​​ Anonymized after 26 months .

​8. Cookies & Tracking Technologies​

  • ​Essential Cookies:​​ Enable session management and shopping cart functionality .
  • ​Analytics Cookies:​​ Track traffic sources (manageable via browser settings) .
  • ​Third-Party Cookies:​​ Social media plugins (e.g., Facebook Pixel) for ad targeting .
    Manage preferences via our (Link) or browser tools.

​9. User-Generated Content​

When you upload text/images via forms or chat:

  • ​License:​​ You grant us a non-exclusive, royalty-free license to display and process this content globally .
  • ​Moderation:​​ We remove harmful or illegal content (e.g., harassment, copyright infringement) without prior notice .

​10. Promotional Activities​

For contests or giveaways:

  • ​Data Use:​​ Entrant names/emails are stored to notify winners and distribute prizes .
  • ​Publicity:​​ Winners’ usernames may be published on our Website (with prior consent) .
  • ​Opt-Out:​​ Unsubscribe links included in all promotional emails .

​11. Children’s Privacy​

We do ​not​ target users under 16. If we inadvertently collect minor data, parents may request deletion via Section 1 

​12. Intellectual Property​

All content (logos, text, images) is owned by ​Yiwu Juyue Trading Company​ or licensed partners. Unauthorized use is prohibited .

​13. Policy Updates​

Changes will be:

  • ​Notified:​​ Via website banners or email 30 days before effective .
  • ​Archived:​​ Previous versions accessible .

​14. Legal Compliance​

  • ​GDPR (EU):​​ Implement SCCs for data transfers and user rights portals .
  • ​CCPA (California):​​ Provide “Do Not Sell” options and verifiable request channels .
  • ​PIPL (China):​​ Conduct regular security audits and appoint data representatives .

Shopping Cart