Privacy Policy

1. Introduction​

Welcome to ​Paw Warm Me​ (the “Website”). This policy describes how ​Paw Warm Me collects, uses, and protects your personal data globally. By using our Website, you consent to the practices described herein. For questions, contact us via:

​2. Information We Collect​

​2.1 Automatically Collected Data​
  • ​Technical Information:​​ IP address, browser type, device identifiers, and usage patterns (e.g., pages visited, session duration) via cookies and server logs .
  • ​Location Data:​​ Country/region derived from IP address for geotargeting and legal compliance .
​2.2 User-Provided Information​
  • ​Contact Forms & Chat:​​ Names, email addresses, messages, and uploaded images/text when you submit inquiries or interact with support .
  • ​Order Details:​​ Shipping addresses and payment data (processed securely by third-party gateways like Stripe/PayPal) .

​3. Purpose of Data Collection​

We use your data exclusively for:

  • ​Service Delivery:​​ Processing orders, delivering pet care products, and providing customer support .
  • ​User Experience Optimization:​​ Analyzing traffic patterns to improve website functionality and service quality .
  • ​Marketing Communications:​​ Notifying about promotions or contests (with opt-out options) .
  • ​Legal Compliance:​​ Meeting tax obligations, fraud prevention, and data protection laws .

​4. Data Sharing & Third Parties​

We may share data under strict conditions:

  • ​Payment Processors:​​ Stripe, PayPal (for transaction completion only) .
  • ​Shipping Partners:​​ DHL, FedEx (to deliver orders globally) .
  • ​Analytics Providers:​​ Google Analytics (anonymized data only) .
  • ​Legal Authorities:​​ When required by law (e.g., court orders, tax audits) .

​We never sell personal data​ to advertisers or data brokers 

​5. International Data Transfers​

As a global business:

  • Data may be transferred outside your home country  .
  • Safeguards include ​Standard Contractual Clauses (SCCs)​​ and encryption to comply with GDPR/CCPA .

​6. User Rights​

You have the right to:

  • ​Access/Correct:​​ Request copies of your data or update inaccuracies .
  • ​Delete:​​ Ask for erasure of non-essential data (e.g., unused contact form entries) .
  • ​Object:​​ Opt out of marketing communications or data processing .
  • ​Portability:​​ Receive your data in a machine-readable format .
    To exercise these rights, contact us via Section 1.

​7. Data Security & Retention​

​7.1 Security Measures​
  • ​Encryption:​​ SSL/TLS for data transmission and storage .
  • ​Access Controls:​​ Strict internal protocols limiting data access to authorized personnel .
  • ​Audits:​​ Regular security assessments to prevent unauthorized access .
​7.2 Retention Periods​
  • ​Order Records:​​ Retained for 7 years (tax compliance) .
  • ​Contact Form Entries:​​ Deleted after 2 years of inactivity .
  • ​Analytics Data:​​ Anonymized after 26 months .

​8. Cookies & Tracking Technologies​

  • ​Essential Cookies:​​ Enable session management and shopping cart functionality .
  • ​Analytics Cookies:​​ Track traffic sources (manageable via browser settings) .
  • ​Third-Party Cookies:​​ Social media plugins (e.g., Facebook Pixel) for ad targeting .
    Manage preferences via our (Link) or browser tools.

​9. User-Generated Content​

When you upload text/images via forms or chat:

  • ​License:​​ You grant us a non-exclusive, royalty-free license to display and process this content globally .
  • ​Moderation:​​ We remove harmful or illegal content (e.g., harassment, copyright infringement) without prior notice .

​10. Promotional Activities​

For contests or giveaways:

  • ​Data Use:​​ Entrant names/emails are stored to notify winners and distribute prizes .
  • ​Publicity:​​ Winners’ usernames may be published on our Website (with prior consent) .
  • ​Opt-Out:​​ Unsubscribe links included in all promotional emails .

​11. Children’s Privacy​

We do ​not​ target users under 16. If we inadvertently collect minor data, parents may request deletion via Section 1 

​12. Intellectual Property​

All content (logos, text, images) is owned by ​Yiwu Juyue Trading Company​ or licensed partners. Unauthorized use is prohibited .

​13. Policy Updates​

Changes will be:

  • ​Notified:​​ Via website banners or email 30 days before effective .
  • ​Archived:​​ Previous versions accessible .

​14. Legal Compliance​

  • ​GDPR (EU):​​ Implement SCCs for data transfers and user rights portals .
  • ​CCPA (California):​​ Provide “Do Not Sell” options and verifiable request channels .

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